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B2B COMMERCE
B2B COMMERCE

CASE STUDY

INDUSTRY

Healthcare, Pharmaceutical Distribution

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CHALLENGE

The client was in need of a solution that held all of their information, enhanced user experience on both the internal and external sides, and improved their overall business process.

SOLUTION

ProfitOptics leveraged their customized eCommerce platform, POCommerce, to create an entirely modernized website that serves both user groups while simultaneously driving sales and supporting the order entry platform.

RESULTS

Two systems → merged into one

  • I LOVE IT. It’s fast, clean, and efficient . The time to find a customer is cut in half since everything is right there.
    CUSTOMER SERVICE TEAM MEMBER

THE CHALLENGE

For years, our client was using an outdated site and order-entry platform that simply could not support their internal users or their external customers. A manual ordering system, very minimal marketing enablement, and incomplete product data are a few major problems that arose from their current technology. This platform resulted in slow speeds, no site upgradability, and sales and marketing struggles.

The client was in need of a solution that kept all of their information, enhanced user experience on both the internal and external sides, and improved their overall business process.

THE SOLUTION

ProfitOptics leveraged their customized eCommerce platform, POCommerce to create an entirely modernized website that serves both user groups while simultaneously driving sales and supporting the order entry platform.

ProfitOptics was able to seamlessly plug the new platform into their existing ERP, standardizing their product classification system, and integrating the two systems together. With the addition of many new features, a complete solution was offered helping the client to surpass their competitors within the industry.

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THE RESULTS

  • TWO SYSTEMS MERGED INTO ONE

WANT TO LEARN MORE?

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