The client’s Telesales division was reliant on an XLS-based system that contained good information but was slow and did not give a holistic view of their area of responsibility. The daily processor oftentimes broke, and when it did work, it wouldn’t complete until 2-3 hours of the day was already over.
We configured the ProfitOptics Consolidator and conducted a 2-month pilot. With client feedback, we were able to embed their DNA into the Consolidator solution.
Each day, sales reps are presented with a roadmap of prioritized opportunities. They now act with confidence instead of digging for data and oftentimes guessing as to what to do. The daily processor completes before the sales rep day begins. Most importantly, the Telesales division has seen record revenues and profits since the ProfitOptics Consolidator has been adopted.