Customer Feedback Technology

REAL REQUESTS, REAL RESPONSES

Whether it’s a business inquiry, support help, or general question, we are here for you.
CONTACT US TODAY
Workflow Automation
Workflow Automation

CASE STUDY

INDUSTRY

Healthcare

icon-healthcare2

CHALLENGE

With the goal of gaining valuable information from users and selling that back to manufacturing partners, the client was in need of a scalable and flexible analytics platform that provided them with organization and a better understanding of who their customers were, their needs, and their expectations.

SOLUTION

ProfitOptics leveraged their unique ProfitOptics framework to create a clean and well-designed customer facing technology solution to assist in capturing client feedback on utilization of nutritional supplements.

RESULTS

ProfitOptics’ solution technology assisted this early-stage company, closing their Series A funding round.

  • I LOVE IT. It’s fast, clean, and efficient . The time to find a customer is cut in half since everything is right there.
    CUSTOMER SERVICE TEAM MEMBER

THE CHALLENGE

The client was creating a community made up of users, manufacturers, and distributors through a mobile app. With the goal of gaining valuable information from users and then selling that back to manufacturing partners, the client was in need of a scalable and flexible analytics platform that provided them with organization and a better understanding of their who their customers were, their needs, and their expectations.

THE SOLUTION

ProfitOptics leveraged their unique ProfitOptics framework to create a clean and well-designed customer facing technology solution to assist in capturing client feedback on utilization of nutritional supplements. This interface provided valuable information about the users of various nutritional supplements, including demographics and customer trends. The various dashboards available within the solution included an overall snapshot and demographic, brand, and product dashboards.

The Profit Optics framework provided the client with a user management system that was both effective and efficient.

THE RESULTS

  • PROFITOPTICS’ SOLUTION TECHNOLOGY ASSISTED THIS EARLY-STAGE COMPANY, CLOSING THEIR SERIES A FUNDING ROUND

WANT TO LEARN MORE?

Learn more about our ProfitOptics family and our values by contacting us today.
CONTACT US TODAY