Case study: Leveraging Visual Workflow & Augmented Reality

INDUSTRY
Healthcare, Pharmaceutical
Challenge
Our client is a major pharmaceutical manufacturer and distributor and was having significant challenges in their warehouse with product mis picks and warehouse worker speed.
Solution
We implemented a “Hands-Free, Heads-up” Visual workflow and Voice assistance to help warehouse staff work more and incorporated Augmented Reality “Object Identification, Route Guidance” that allows works to get real time information about where they need to go for a specific item.
RESULTS
Our solution resulted in an increase the Picking Productivity and a reduction in Picking Error.
THE CHALLENGE
Our client is a major pharmaceutical manufacturer and distributor and was having significant challenges in their warehouse with product mis picks and warehouse worker speed. They knew if they improved speed and accuracy with technology, they could drop profit to the bottom line with faster ship times and fewer returns and exchanges and more importantly, improve customer experience. They also wanted real time tracking and information of employees and shipment processing so they could improve processes on the warehouse floor quickly, especially in times of high demand. They needed a solution that could:

  • Reduce warehouse expenses by improving picking productivity, speed & accuracy
  • Improve operational efficiency & reduce waster motions in the warehouse
  • Provide real time updates with warehouse operations
THE SOLUTION
To address our client’s challenges, we implemented a “Hands-Free, Heads-up” Visual workflow and Voice assistance to help warehouse staff work more efficiently without having to constantly check screens, pick lists etc. This headset device allows for constant visual cues and reference information to drive productivity. We also addressed the real time challenge by incorporating Augmented Reality “Object Identification, Route Guidance”. This allows the warehouse worker to get real time information about where they need to go for a specific item and leveraging object identification technology, to ensure they are selecting the right item from the shelf.
THE RESULTS
The Azure cloud based platform we implemented for our client was able to achieve:
25% INCREASE THE PICKING PRODUCTIVITY
WITH “HANDS-FREE, HEADS-UP” VISUAL WORKFLOW AND VOICE ASSISTANCE
6x REDUCTION IN PICKING ERROR
BY AUGMENTED REALITY “OBJECT IDENTIFICATION, ROUTE GUIDANCE”